“The customer experience landscape is fundamentally shifting from managing interactions to delivering meaningful resolutions — ushering in what we call the resolution economy,” said Velchamy Sankarlingam, president of Product and Engineering, Zoom. ...
Zoom Phone expands its service to Mumbai, Delhi NCR, Karnataka, and Andhra Pradesh & Telangana, now covering six major Indian telecom circles. This move reinforces Zoom's commitment to delivering AI-first cloud telephony and unified communication to businesses across key Indian ...