India, 21th November 2025: Navi UPI has integrated with the Open Network for Digital Commerce
(ONDC) Network to make metro travel simpler, faster, and fully digital. Now commuters in Delhi,
Mumbai and Bengaluru can purchase Metro QR tickets directly through the Navi app, with more cities,
including Chennai, Hyderabad and Kochi following soon.
With this integration, Navi UPI users can now plan routes, book QR tickets for single or return journeys,
and make instant payments, all in one flow. The feature allows travellers to skip queues, avoid multiple
apps, and go paperless.
Speaking about the partnership, Rajiv Naresh, MD & CEO, Navi Limited (formerly Navi Technologies
Limited) said, “India’s metros move more than a crore people every day, yet a large share of riders still
rely on cash and queues. At Navi, we believe daily payments shouldn’t slow anyone down. By integrating
with the ONDC Network, we’re making metro travel truly digital – one app, one QR ticket, one seamless
tap on Navi UPI. For commuters on the go, this is how everyday mobility should feel.”
Nitin Nair, Senior Executive Director, ONDC said, “Navi’s integration shows how open networks are
changing the game in India’s digital journey. With just one integration, Navi now lets commuters buy QR
tickets across five metro systems; quick, easy, and all in one app. As more companies like Navi adopt
open protocols, the value to consumers multiplies across use cases. This is how open ecosystems move
from innovation to impact, making everyday services simpler and more connected for everyone.”
Currently live with Delhi Metro, Mumbai Metro (Lines 1, 2A, 7 & 3) and Bengaluru Metro, the integration
is part of ONDC Network’s broader effort to enable mobility solutions on open networks. Navi UPI plans
to extend the experience to additional cities and transport systems, bringing everyday mobility into the
digital fold.
The Urban Metro Rail ecosystem serves 1.15 crore daily commuters, with more than 40% of commuters
depending on cash or cash or physical tickets. By digitising one of the country’s most common public
transport transactions, Navi UPI aims to increase digital adoption while rewarding customers for their
daily journeys. The app continues to evolve as one of India’s fastest-growing payment apps – offering
instant transfers, strong security, and rewards for everyday payments.
About Navi:
Navi Limited (formerly known as Navi Technologies Limited) is a digital-first financial services company on a mission
to make finance simple for every Indian. As one of India’s fastest-growing financial destinations, Navi offers an
easy-to-access suite of financial services (directly and through partners) including loans, insurance, mutual funds,
and UPI payments.
With millions of users across the country, Navi combines in-house technology with deep consumer insight to
create financial solutions that are intuitive, accessible, and reliable. Navi serves customers across their financial
journeys with a single, integrated experience.
Headquartered in Bengaluru, Navi is committed to building a modern financial destination that is built on
transparency, speed, and trust.