OPPO India has announced the expansion of its Service Center 3.0 Pro network to over 150 locations across India in 2026. Earlier, the brand had planned 110 centers. More than 50 centers are expected to become operational by June 2026.
This move strengthens OPPO’s commitment to transparent, accessible, and high-quality after-sales service.
Strengthening After-Sales Experience
Smartphones now power communication, work, payments, and entertainment. As a result, OPPO India continues to upgrade its after-sales ecosystem.
With this expansion, the company places stronger focus on service as a key part of brand experience. It also aligns with its long-term goal of improving user satisfaction through service-led differentiation.
Features of Service Center 3.0 Pro
Service Center 3.0 Pro meets the expectations of modern users with several upgrades:
- Digital check-ins for faster entry
- Real-time queue updates
- Dynamic digital signage to keep customers informed
- Face-to-face repair for better clarity and trust
The centers also offer improved layouts, dedicated product experience zones, and comfortable lounges. These features create a smoother and more welcoming environment.
Focus on Speed and Customer Support
OPPO trains its staff to deliver quick and efficient service. Teams support customers in multiple languages and respond quickly. Many customers receive assistance within minutes of arrival.
Leadership Perspective
Goldee Patnaik, Head of Communications at OPPO India, said:
“Customer expectations continue to shape our service strategy. With Service Center 3.0 Pro, we deliver transparent, efficient, and consistent experiences. We are accelerating our expansion to 150+ locations. Over 90% of our customers value our 1-hour turnaround time. We will continue to build an agile and accessible after-sales ecosystem.”
Industry Recognition
According to insights from Counterpoint Research, OPPO ranks highest in repair transparency. This recognition helps build greater customer trust in how devices are handled.
Nationwide Service Network
OPPO supports customers through a wide service network:
- 580+ service centers
- Presence in 500+ cities
- Support in 19 languages
The company also offers free pick-up and drop services for repairs. It aims to complete most service requests within 24 hours. This approach reduces downtime and ensures a smooth ownership experience for users across India.